This transmission shop does good work and they do stand behind the work they perform. I have had a couple of vehicles serviced by this shop over the years. I have had an issue or two, but they always go out of the way to make sure that I'm taken care of. I have never paid a dime over what the original repair ticket was, even if i had to bring the vehicle back again for a small repair and I've never been spoken to rudely. Automobiles are machines, machines break eventually. These guys are a great place to have them repaired because they understand that and they know that they will continue to break. My rating is very good because that's what the service is. In my opinion no auto shop could ever get a 5 star rating, just by principle, but this is definitely one of the best I've dealt with.